Shipping Policies

Shipping Policy

 

Thank you for shopping with ANAH ANAH! We’re dedicated to providing a smooth and reliable shopping experience, including prompt and professional shipping.

1. Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after your order confirmation email is received. Once your order is shipped, you’ll receive a separate email with tracking information.

> Please Note:During high-volume periods (e.g., holidays or sales), processing times may be extended slightly.
> Orders **cannot be canceled** once a shipping label has been generated.

2. Shipping Rates & Delivery Estimates

We currently offer the following shipping options:

| Shipping Method | Estimated Delivery Time
| ------------------- | --------------------------- 
| Standard Shipping   | 3–7 business days           
| Express Shipping    | 1–3 business days           

Delivery times are estimated and may vary based on your location, courier delays, or peak seasons.

3. Free Shipping

We offer  free standard shipping on all domestic U.S. orders over $150.

4. Pre-Orders

For pre-order items, shipping timelines may vary depending on the product and supplier.

Most pre-orders will ship within 2–4 weeks after the pre-order window closes.
Delays may occur due to production, inventory, or supplier issues. We’ll keep you informed via email if your order is affected.

5. Order Tracking

Once your order has shipped, you’ll receive a confirmation email containing a tracking number. You can use this number to track your package in real time.

6. Delays & Delivery Issues

While we do our best to ensure timely delivery, ANAH ANAH is  not responsible  for delays due to:

* Courier or carrier issues
* Weather conditions
* Customs processing (for international orders)
* Other unforeseen circumstances

We do not issue refunds for delayed shipments.
If your tracking shows “delivered” but you have not received your package, please contact USPS directly at 1-800-ASK-USPS (1-800-275-8777).

> Claims for lost, stolen, or damaged packages must be filed directly with USPS.  ANAH ANAH is not liable for packages marked as delivered.

7. Wrong Address Disclaimer

Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.

> Orders cannot be canceled, refunded, or reshipped due to customer address errors.

8. USPS Holidays

Please be aware that USPS does not deliver on national holidays. This may result in slight delivery delays around holiday periods.

9. Need Help?

If you have any questions about your order or our shipping policy, feel free to reach out:
📧 [info@anahanah.com]

Thank you again for shopping with ANAH ANAH. We appreciate your support and are committed to providing the best service possible.